JCP Mobile Detailing will inspect the vehicle prior to commencing work. Existing scratches, paint defects, dents, stains, tears or other pre-existing damage are not the responsibility of JCP Mobile Detailing.

2. Customer Responsibilities

Customers must provide safe access to:

Water supply
Electricity access
Adequate working space

If access cannot be provided, JCP Mobile Detailing reserves the right to reschedule or cancel the booking.

3. Personal Belongings

Customers are responsible for removing all valuables and personal belongings from the vehicle prior to service. JCP Mobile Detailing is not liable for lost or damaged items left inside the vehicle.

4. Weather Conditions

As a mobile service, bookings may need to be rescheduled due to unsafe or unsuitable weather conditions.

5. Satisfaction Policy

If you are unsatisfied with any aspect of the service, concerns must be raised within 24 hours of completion so we can reasonably address the issue.

6. Payment Terms

Payment is due upon completion of service unless otherwise agreed in writing.

Accepted payment methods may include:

Bank Transfer
Cash
PayID
Card Payments

7. Cancellation Policy

To secure your appointment, a $20 booking fee may be required. A minimum of 24 hours notice is required for cancellations or rescheduling. Failure to provide at least 24 hours notice may result in a $50 cancellation fee.

8. Liability

While all care is taken, JCP Mobile Detailing is not responsible for:

Pre-existing damage
Wear and tear
Mechanical or electrical failures unrelated to detailing services
Damage resulting from weakened or deteriorated surfaces/materials

9. Service Limitations

Certain stains, odours, scratches, paint defects or contaminants may not be fully removable.

10. Agreement

By booking a service with JCP Mobile Detailing, the customer acknowledges and agrees to these Terms & Conditions.

Customer Acceptance & Signature

Customer Name

________________________________

Customer Signature

________________________________

Date

________________________________